Abby guy (Customer) asked a question.

CM5-T4W HMI has error PLC -001: plc communication timeout. I am connecting it with co-11DD1E-D. i am connecting it through ethernet port

  • Todd Dice (Customer)

    Did you perform setting the IP address of the click in the CM5 programming software?

     

    Screenshot 2024-01-07 072938

  • castillo (Customer)

    Tengo casi el mismo problema mi HMI CM5 se Congela la Tengo que apagar & encender

     

    • adccommunitymod (AutomationDirect)

      Translated: "I have almost the same problem, my CM5 HMI freezes. I have to turn it off & on."

       

      • castillo (Customer)

        What do you suggest I change to use ip plc 10.0.0.10 & hmi 10.0.0.11

    • ADC Community_04 (AutomationDirect)

      You should test with a dedicated power supply to the panel and make sure it has a good connection to ground. If you continue to have issues, you really should create a new thread as it doesn't seem your description is related to the original post. Please provide as much detail as possible for your situation.

      Does there seem to be any pattern to when this occurs or does it seem to be random?

      Is there an error displayed on the panel?

      Can you provide your PLC and HMI projects?

      Network topology: A description of the ethernet network these devices are connected to. Is it just a single switch or is this a company network including multiple switches and routers?

      The more detail you can provide, the better.

       

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  • avalosh (Customer)

    I have the same issue with the Cm5-T7W, that works but sometimes it freeze and i need turn off it.