Todd Dice (Customer) asked a question.
Cannot communicate via the USB-C connection on a P2-622 CPU
I was at a customer last week programming a P2-622 and could not get my laptop* to communicate over the USB-C connection. Does the connection require a specific cable? The cable I was attempting to use is the 10-foot version of THIS SET. Or could it be the driver didn't update properly? I ended up using a USB-A to Ethernet adapter and an Ethernet cable for the bottom connection to the CPU.
If the cable is at fault here, do you have a recommendation on a long cable? I need the cable long, as I never know exactly where a customer has their PLC mounted, and some have them in cabinets at the top of their equipment. Thanks!
*Edit: Dell, 64-bit running Windows 11.
Most likely it was the driver. Can you try again on a P2-622 and take a look at device manager to see if it is installed properly? Can you provide a screenshot?
I cannot now, as I am no longer at the customer's site. I will make certain the driver is up to date.